Cancellation and Refund Policy

This policy outlines our procedures for article processing charges, refund eligibility, and manuscript withdrawal processes. Please review these terms carefully before submitting your payment.

Effective Date: January 2025
Last Updated: January 2025

Key Policy Points

Payment required only after manuscript acceptance
Generally non-refundable with specific exceptions
Refund processing within 2-4 business days
Formal requests required for all refund claims
1

Article Processing Charges (APCs)

1.1

Payment Timing

Authors are required to pay Article Processing Charges (APCs) only upon acceptance of their manuscript for publication. No payment is required during the submission or review phases.

1.2

Cost Coverage

APCs are used to cover the comprehensive costs of scholarly publishing, including peer review coordination, professional editing, publication processing, and maintaining the journal's digital platform and infrastructure.

What Your APC Covers

Expert peer review coordination
Professional editorial processing
Online publication and hosting
DOI assignment and indexing
Website maintenance and technical support
Database integration and discoverability
2

Refund Policy

General Policy

Once an Article Processing Charge has been paid, it is generally non-refundable. This policy ensures the sustainability of our publishing operations and maintains consistent service quality for all authors.

Exceptional Refund Circumstances

Refunds may be considered only in the following exceptional circumstances:

Duplicate Payment

If a duplicate payment is made for the same manuscript due to technical error or author mistake, a full refund will be issued for the duplicate amount.

Refund: 100% of duplicate payment
Pre-Review Withdrawal

If the author chooses to withdraw their manuscript after the APC has been paid but before the manuscript has undergone the peer review process.

Refund: Partial (minus administrative fees)

Refund Request Process

1
Submit Request

Email your refund request to

2
Include Required Information
  • Payment transaction details
  • Manuscript ID and title
  • Detailed reason for refund request
  • Supporting documentation (if applicable)
3
Processing & Response

We will review your request and respond within 5-7 business days with our decision

4
Refund Completion

If approved, the refund will be credited to your original payment source within 2-4 business days

3

Manuscript Withdrawal Policy

Authors maintain the right to withdraw their manuscripts at any stage of the submission process. However, withdrawal timing affects refund eligibility as outlined below.

Withdrawal Timeline & Refund Eligibility

Before Payment

Manuscripts can be withdrawn at no cost during submission or review phases

No Payment Required
After Payment, Before Review

Partial refund may be considered (minus administrative fees)

Partial Refund Possible
After Review Process Begins

APC is non-refundable due to incurred review and processing costs

Non-Refundable

How to Withdraw Your Manuscript

Formal Request Required

Send a formal withdrawal request to

Required Information
  • Manuscript ID number
  • Complete manuscript title
  • Author names and contact information
  • Reason for withdrawal (optional but helpful)
Processing Time

Withdrawal requests are typically processed within 2-3 business days, and you will receive confirmation once completed.

4

Changes to This Policy

We reserve the right to modify or update this cancellation and refund policy as needed to reflect changes in our operations, legal requirements, or industry standards.

Policy Updates

Any changes will be effective immediately upon posting on our website

Notification Process

Authors will be notified of significant changes via email or prominent website notice

Review Recommendation

We encourage authors to review this policy periodically for any updates

5

Contact Information & Support

If you have any questions, concerns, or requests regarding our cancellation and refund policy, our editorial team is available to assist you with personalized support.

Email Support

Primary channel for all refund and cancellation requests

Mailing Address

LAASYA MEDIA

#270, 5th main, 3rd cross

H Block, RamakrishnaNagar

Mysore, Karnataka, 570022, India

Our Response Commitment

We are committed to addressing all policy-related inquiries promptly and professionally. Expect a response within 2-3 business days for general questions, and 5-7 business days for refund request evaluations.

Important Acknowledgment

By submitting a manuscript and processing payment, you acknowledge that you have read, understood, and agree to abide by this cancellation and refund policy. This policy forms an integral part of our terms and conditions for publication services.

Quick Reference Guide

Need a Refund?

Email us with payment details and manuscript ID

Start Request

Withdraw Manuscript?

Send formal request with manuscript details

Withdraw Now

Payment Questions?

Get help with APC and billing inquiries

View Charges

General Support?

Contact our editorial team for assistance

Contact Us