Cancellation and Refund Policy

1. Article Processing Charges (APCs):"

1.1. Authors are required to pay Article Processing Charges (APCs) upon acceptance of their manuscript for publication.

1.2. APCs are used to cover the costs of peer review, editing, publishing, and maintaining the journal's website.

2. Refund Policy:

2.1. Once an APC has been paid, it is generally non-refundable.

2.2. Refunds may be considered in the following exceptional circumstances:

- Duplicate Payment: If a duplicate payment is made for the same manuscript, a refund may be issued for the duplicate amount.

- Manuscript Withdrawal: If the author chooses to withdraw their manuscript after the APC has been paid but before the manuscript has undergone peer review, a partial refund (minus administrative fees) may be considered.

2.3. Refund requests must be submitted via email to editor@insiemearti.com. Please include your payment details, manuscript ID, and the reason for your refund request.

2.4. Refund will be credited to the original source account within 2 to 4 business days.

3. Withdrawal Policy:

3.1. Authors may withdraw their manuscripts at any stage of the submission process. However, once the manuscript has been accepted and the APC has been paid, the APC is non-refundable except under the conditions outlined in Section 2.2.

3.2. To withdraw a manuscript, authors must send a formal request to editor@insiemearti.com including the manuscript ID and title.

4. Changes to the Policy:

4.1. We reserve the right to modify or update this cancellation and refund policy at any time. Any changes will be effective immediately upon posting on our website.

4.2. Authors will be notified of any significant changes to this policy via email or through a prominent notice on our website.

Review Process:

5. Contact Information:

5.1. If you have any questions or concerns about our cancellation and refund policy, please contact us